Business Operations Manager & Team Lead
About The Position
This is a unique and dynamic role at the heart of Develeap's business. We're looking for a Business Operations Manager & Team Lead to own the connection between our talents, our clients, and our business goals. This role sits at the intersection of HR, Sales, Delivery, and Marketing - managing the full lifecycle of talent transitions and staffing decisions, while bringing structure, transparency, and momentum to a fast-moving environment.
Core Responsibilities
• Own the end-to-end journey of employees between projects — from project completion through interview readiness to successful placement in their next role.
• Coordinate onboarding of new team members with team leads, group leads, and HR, ensuring a smooth and well-informed integration.
• Balance employee needs with business needs — understanding individual goals, managing expectations, and building tailored solutions.
• Guide employees through organizational shifts (including adapting to AI-driven changes) by identifying gaps and translating change into practical support.
• Assess technical skills and personal strengths to find the best match between employees and client opportunities.
• Make staffing recommendations to leadership and Sales by weighing professional skills, soft skills, availability, business risk, and client constraints.
• Provide hands-on support during transition periods: interview prep, feedback, coaching, and ongoing check-ins.
• Track professional development, certifications, personal projects, and skill gaps across the team.
Room to Grow
As the role matures, there's room to expand into broader operational and cross-functional territory:
• End-to-end tracking of business opportunities, from open to close, with an eye for bottlenecks and dependencies.
• Acting as a connective hub across HR, Sales, Delivery, and Marketing — translating leadership decisions into operational plans and driving alignment across stakeholders.
What Success Looks Like
• Smooth, well-managed employee transitions with minimal unnecessary bench time.
• Faster, better-informed staffing decisions that balance employee, client, and business needs.
• Clear visibility across HR, Sales, and Delivery into availability, readiness, risks, and next steps.
• Employees who are prepared, supported, and successfully placed in roles where they can perform and grow.
• Bottlenecks identified before they become business problems.
• Repeatable processes that bring structure, accountability, and momentum to staffing and business operations.
Requirements
What You Bring • Experience leading complex, cross-functional processes, or in project/process management. • Technical familiarity with DevOps or general development environments — a strong plus. • Business acumen and comfort making decisions under uncertainty. • Experience managing multiple stakeholders and driving action without formal authority. • Details-oriented, with strong organizational skills and the ability to manage multiple tasks in parallel. • Openness to learning technical concepts at a high level.Proactive, independent, and able to own initiatives end-to-end. • Excellent interpersonal communication, with genuine care for both the role and the people involved.